Privacy policy

Last updated October 23, 2026

This policy explains what information REVWISE, LLC ("we", "us") collects through our florist website and ordering platform (the "Platform"), how we use it, and the choices you have. It covers two groups of people: shoppers, who order flowers on a florist's website built on the Platform, and florists, the shops that use the Platform to run their website and orders.

When you order from a florist, the florist is the business you're buying from. We run the Platform for the florist and handle your information on the florist's behalf, to take and deliver your order.

Information we collect

From shoppers

Order details: what you order, the delivery or pickup date, and the card message.
Contact details: your name, email address and phone number.
Recipient details: the recipient's name, delivery address and phone number, and any delivery instructions.
Payment information: payments are processed by Stripe on the florist's own Stripe account. Your card number goes to Stripe and is never stored on the Platform; we receive the payment's status and, for some payment types, the card brand and last four digits.
Text message consent: whether you agreed to order and delivery texts, and when.
Technical information: basic logs of requests to the Platform (such as the page, time and browser type), used to keep the service running and secure.

From florists

Account details: the owner's and staff members' names and sign-in email addresses.
Shop details: the business name, address, phone number, email, hours and delivery areas.
The shop's content: products, prices, photos and pages.
Payment account status from Stripe (for example, whether the account can take payments). Bank and identity details are given to Stripe directly, not to us.

How we use information

To take, process and deliver orders, and to send order confirmations and delivery updates.
To let florists see and manage their orders, customers and website.
To process payments through Stripe and prevent fraud.
To keep the Platform secure, fix problems and improve it.
To meet legal obligations.

We do not sell personal information.

With the florist you order from, who needs it to make and deliver your order.
With service providers who run parts of the Platform for us under contract: hosting and database providers, Stripe for payments, and email and text message delivery providers. They may use the information only to provide their service.
When required by law, or to protect the rights and safety of our users or the public.
In a business transfer, such as a merger or sale of assets, subject to this policy.

Text messages (SMS)

If you opt in at checkout, the florist you ordered from will send you text messages about that order through the Platform, such as an order confirmation and delivery updates.

Mobile numbers and text message opt-in data and consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. They are used only to send the messages you agreed to, and are shared only with the text message provider that delivers them.
Message frequency varies with your order.
Message and data rates may apply.
Reply STOP to any message to opt out. Reply HELP for help, or email sam@getrevwise.com.
Carriers are not liable for delayed or undelivered messages.

Opting in is never a condition of ordering. The full text message terms are in our Terms.

Cookies and analytics

The Platform uses cookies and similar storage that it needs to work, such as keeping your cart and keeping a florist signed in. A florist may also add analytics or advertising measurement to their own website (such as Google Analytics, Google Tag Manager or the Meta pixel). Those load only after you accept them in the cookie banner on that website, and you can decline them.

How long we keep information

We keep order records for as long as the florist's account is open and as needed for the florist's accounting, tax and legal obligations, then delete or anonymize them. Florist account information is kept while the account is open and deleted within 90 days after it closes, except where we must keep it longer by law. Request logs are kept for a limited time for security and troubleshooting.

Security

We use reasonable technical and organizational measures to protect information, including encryption in transit and access controls that keep each florist's data separate from every other florist's. No system is perfectly secure.

Your rights and choices

You can ask to see, correct or delete the personal information we hold about you, or to stop text messages, by contacting us below. Depending on where you live, you may have additional rights under local law. We will not treat you differently for using them.

Data deletion instructions

To have your personal information deleted, including any information received through Facebook, Instagram or other Meta products:

Email sam@getrevwise.com with the subject "Delete my data".
Include the email address or phone number you used, and the florist you ordered from or the shop you run.
We will confirm your request and delete your information within 30 days, except for records we must keep by law (such as a florist's tax records of a paid order), which we keep only for that purpose.

Google API data (Limited Use)

Where the Platform accesses information from Google APIs (for example, to connect a florist's Google Business Profile), our use and transfer of that information will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google user data only to provide the features the florist asked for, we do not use it for advertising, we do not sell it, and people do not read it except with the florist's permission, for security, or as required by law.

Children

The Platform is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We will post any changes on this page and update the date above. If a change is significant, we will tell florists by email.

Contact

REVWISE, LLC
Email: sam@getrevwise.com